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Private Heirlooms by (RLC)

About Us

Private Heirlooms by (RLC) is an online second hand items and antiques store all in one.

On our site you can find items from different parts of the world because we specialize in the import and export of antiques and second hand items.

We also offer our clients rare and collectible vintage and secondhand items such as home decors, toys, old money, watches, precious gems you name it, including exclusice pieces from all around the world. Our items will be able to satisfy even for the most demanding collectors’s requests.

Return and refund : All of our Items on sale are 100% original authentic. If any of the items we sell happens to you not authentic please email to our sales representative at sales@privateheirlooms.com and we would glad to provide you with all the details for it’s authenticity, we willing to accept return and full refund to your bank account in 5 working days if you’re unsatisfied with the item’s.But rest assure all of our items get inspected thoroughly by a specialist for it’s authenticity.We only accept buying and selling authentic items. No counterfeit items allowed to be buy and purchase through every transaction with our company. As we are very strict on this law.

How do we operate

We buy all over the world, cultivate and daily relate to customers who, like us, love seriousness in the field of antiques and rare second hand items.

Each of our items can be purchased online, on our website, via “buy” option or an offer can be sent through “make an offer” option; in the latter case we will consider it and decide whether to accept it, reject it or relaunch it, possibly negotiating for the final price.

For any enquiries you can contact us via email or contact number displayed on the bottom of this website. Our team will respond to you in less than 24 hours.We are open 24 hours. 

Payment Terms

We accept a wide range of payments; in addition to those already in use such as: Bank Transfer, all ranges of Credit Card/Debit Card. We offer the possibility of buying not only to individuals but also to companies, both local and international. All of our item’s price includes insurance and taxes from the government of Malaysia.

Shipping and Self Pick Up

Shipping

The cost of shipping your antiques depends on your total of item purchased, size, weights and the location of your item to be deliver. Note that total of shipping will be shown or reflected at the total payment before you confirm your payment to us.

Delivery Timeline

10 – 24 days for International Buyers.

7 – 14 days (Asia)

4 – 7 days (Malaysia)

Self Pickup

Make payment now and pick up your purchase item by hand. If you are in Malaysia , you can pick up the item’s in Johor Bahru or Kuala Lumpur , we will give you the information and full address of the pick up location address via email after you make the purchase on our website. If you are outside from Malaysia , don’t worry we will give you the private and personal service you need. Please don’t hesitate to make a purchase, cause we have agents all around the world for you to pick up the item’s. Just fill in shipping form we will contact and arrange for your self pick. (Please do take note for self pick up outside of Malaysia we need at least 1 week to prepare for your item to be in the country where you want it to be self pick up). Some items are sometimes already in your country with our agents or private collectors, so we don’t need to shipped it out / arrange the items. If the item’s already in your country we will contact you after you made the purchase and we will arrange for your self pick up. Why self pick up ? If you happens to be unsatisfied with the item’s you are eligible to ask for full return and refund after checking the item”s. Makes it easy for you and our side to process the refund but please be rest assure we are only selling authentic items to our beloved customers. In this case if you’re not satisfied with the item’s you don’t need to hassle to ship it out again to us. It will save any shipping fee and make the purchase much more smoother and we strive to satisfied all of our clients. 

Address  : No.6 Jalan Orkid 85000 Segamat Johor Malaysia

Contact us for any enquiries :  +607 356 2024 

Telegram : +6016 385 4944

Email : Sales@privateheirlooms.com